Contact Center AI Insights API (contactcenterinsights:v1)

2026-04-15

4 new methods

Additions

    Methods
  • contactcenterinsights.projects.locations.diagnostics.delete

      Parameters :

        name

          Description : Required. The name of the diagnostic to delete.

          Required : Yes

          Pattern : ^projects/[^/]+/locations/[^/]+/diagnostics/[^/]+$

          Type : string

          Location : path

      Parameter Order : name

      Flat Path : v1/projects/{projectsId}/locations/{locationsId}/diagnostics/{diagnosticsId}

      HTTP Method : DELETE

      Scopes : https://www.googleapis.com/auth/cloud-platform

      Path : v1/{+name}

      Description : Deletes a diagnostic.

  • contactcenterinsights.projects.locations.diagnostics.list

      HTTP Method : GET

      Flat Path : v1/projects/{projectsId}/locations/{locationsId}/diagnostics

      Parameters :

        parent

          Description : Required. The parent resource of the diagnostics.

          Required : Yes

          Pattern : ^projects/[^/]+/locations/[^/]+$

          Type : string

          Location : path

        pageToken

          Description : Optional. A page token, received from a previous `ListDiagnostics` call. Provide this to retrieve the subsequent page.

          Type : string

          Location : query

        filter

          Description : Optional. A filter to apply to the list (e.g. `create_time > "2023-01-01T00:00:00Z"`).

          Type : string

          Location : query

        pageSize

          Location : query

          Format : int32

          Description : Optional. The maximum number of diagnostics to return. The service may return fewer than this value. If unspecified, at most 100 diagnostics will be returned. The maximum value is 1000; values above 1000 will be coerced to 1000.

          Type : integer

      Parameter Order : parent

      Description : Lists diagnostics.

      Path : v1/{+parent}/diagnostics

      Scopes : https://www.googleapis.com/auth/cloud-platform

  • contactcenterinsights.projects.locations.diagnostics.get

      Description : Gets a diagnostic.

      Path : v1/{+name}

      Scopes : https://www.googleapis.com/auth/cloud-platform

      HTTP Method : GET

      Flat Path : v1/projects/{projectsId}/locations/{locationsId}/diagnostics/{diagnosticsId}

      Parameters :

        name

          Description : Required. The name of the diagnostic to retrieve.

          Required : Yes

          Location : path

          Pattern : ^projects/[^/]+/locations/[^/]+/diagnostics/[^/]+$

          Type : string

      Parameter Order : name

  • contactcenterinsights.projects.locations.diagnoseConversations

      Scopes : https://www.googleapis.com/auth/cloud-platform

      Path : v1/{+parent}:diagnoseConversations

      Description : Analyzes conversation data using specialized agentic workflows, such as ReAct, to diagnose issues and provide insights.

      Flat Path : v1/projects/{projectsId}/locations/{locationsId}:diagnoseConversations

      Parameters :

        parent

          Description : Required. The parent resource where the analysis will be performed.

          Required : Yes

          Pattern : ^projects/[^/]+/locations/[^/]+$

          Type : string

          Location : path

      Parameter Order : parent

      HTTP Method : POST